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Kulaklık ve Klavye

Customer support

With our friendly technical support, experienced sales consultants who are experts in the industry, assistants who diligently follow up on your orders, and our extensive communication network including phone, WhatsApp, Instagram, and web live support, we are READY to answer all your questions...

Contracts

Distance Selling Agreement

This Agreement concerns the sale and delivery of the product, the specifications and sales price of which are detailed below, ordered electronically by the BUYER through the SELLER's website, in accordance with Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

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Delivery and Return Terms

1. Our company will process orders received between 08:30 and 16:00 on official business days within the same day. Orders received after 16:00 will be processed during business hours on the following business day.

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Membership Agreement

If you wish to become a member of our website, you must first complete the registration form and agree to abide by the terms and conditions of our website's membership agreement.

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Privacy Policy

Your security is important to us. Therefore, the personal data you share with us is protected with utmost care.

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MEMBERSHIP

You can register for free by clicking on the ACCOUNT tab in our main menu, then clicking the red button that says "MY ACCOUNT" in the Customer Support text box, and filling in the required information.

UPDATING MEMBER INFORMATION

You can register for free by clicking on the ACCOUNT tab in our main menu, then clicking the red button that says "MY ACCOUNT" in the Customer Support text box, and filling in the required information.

FORGOTTEN PASSWORDS

After clicking the "Forgot Password" link on your MY ACCOUNT page, enter the email address you used to register on our site and the security code you will see below into the relevant boxes, then click the "Remember Password" button. Your new password will be sent to your email address.

WHAT'S ON THE ACCOUNT PAGE

HESABIM sayfanızdan, eklediğiniz adreslerinizi güncelleyebilir, güvenle korunan hesabınıza kart bilgilerinizi kaydedebilir. Siparişlerinizi takip edebilirsiniz.

SHIPPING PROCESS

From the moment your orders are placed, the necessary action is taken and your order information is checked. Immediately after order confirmation, the preparation process for shipping begins. It is delivered to MNG Cargo within a maximum of 7 business days, and you will receive tracking information via email.

SHIPPING FEE

Ürünlerini, anlaşmalı kargolarımızla ya da taşımacılık firmaları ile karşı ödemeli gönderilmektedir.

For other questions and issues;

For other questions, assistance, and support, you can contact our live support line during business hours and receive information from our consultants.

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