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Customer support
With our friendly technical support, experienced sales consultants who are experts in the industry, assistants who diligently follow up on your orders, and our extensive communication network including phone, WhatsApp, Instagram, and web live support, we are READY to answer all your questions...
Contracts
MEMBERSHIP
You can register for free by clicking on the ACCOUNT tab in our main menu, then clicking the red button that says "MY ACCOUNT" in the Customer Support text box, and filling in the required information.
UPDATING MEMBER INFORMATION
You can register for free by clicking on the ACCOUNT tab in our main menu, then clicking the red button that says "MY ACCOUNT" in the Customer Support text box, and filling in the required information.
FORGOTTEN PASSWORDS
After clicking the "Forgot Password" link on your MY ACCOUNT page, enter the email address you used to register on our site and the security code you will see below into the relevant boxes, then click the "Remember Password" button. Your new password will be sent to your email address.
WHAT'S ON THE ACCOUNT PAGE
HESABIM sayfanızdan, eklediğiniz adreslerinizi güncelleyebilir, güvenle korunan hesabınıza kart bilgilerinizi kaydedebilir. Siparişlerinizi takip edebilirsiniz.
SHIPPING PROCESS
From the moment your orders are placed, the necessary action is taken and your order information is checked. Immediately after order confirmation, the preparation process for shipping begins. It is delivered to MNG Cargo within a maximum of 7 business days, and you will receive tracking information via email.
SHIPPING FEE
Ürünlerini, anlaşmalı kargolarımızla ya da taşımacılık firmaları ile karşı ödemeli gönderilmektedir.
For other questions and issues;
For other questions, assistance, and support, you can contact our live support line during business hours and receive information from our consultants.